Top 6 Freshsales Alternatives in 2026
Teams leave Freshsales when they need a wider ecosystem. Integrations and customization are thinner than in Salesforce or HubSpot. The Growth plan costs $9/user/mo, about $90 a month for a team of ten. None of the tools below is cheaper, so the case for switching is fit, not price. Zoho CRM ($14/user/mo) offers deep customization at a low price, behind a busy interface. Pipedrive ($14/seat/mo) is a focused pipeline tool for small sales teams, with no free plan. HubSpot ($20/seat/mo) joins marketing and sales in one easy system, with steep jumps between pricing tiers.
01Quick Comparison
| Tool | Entry price | Team of 10, per month | Free plan | Value score |
|---|---|---|---|---|
| Zoho CRM | $14/user/mo | $140 | Yes | 4.6/5 |
| Pipedrive | $14/seat/mo | $140 | No | 4.3/5 |
| HubSpot | $20/seat/mo | $200 | Yes | 4.6/5 |
| Salesforce | $25/user/mo | $250 | Yes | 4.3/5 |
| Close | $9/user/mo | $350 (Essentials) | No | 3.7/5 |
| Copper | $23/seat/mo | $230 | No | 4.1/5 |
| Freshsales (current) | $9/user/mo | $90 | No | 4.4/5 |
02The Alternatives
Zoho CRM
From$14/user/moTeam of 10$140Value score4.6/5
Compared with Freshsales: A team of ten pays about $140 a month, $50 more than on Freshsales; it has a free plan, which Freshsales does not.
Zoho CRM offers a great deal for the money: sales automation, workflow rules, forecasting, an AI assistant and deep customization, at prices well below the big names. It is one piece of Zoho’s large family of business apps, which is a strength if you use them and a source of clutter if you do not.
- Best for
- Budget-conscious businesses that still need CRM customization
- Pricing
- Standard plan, billed annually. Free plan: up to 3 users.
- Key features
- Lead, contact, and deal management, Blueprint workflow automation, Email and telephony integrations
Where it falls short: The interface is busy, setup takes patience, and integrations work best with Zoho’s own apps.
Zoho CRM plans and pricing Freshsales vs Zoho CRM in detail Visit Zoho CRM
Pipedrive
From$14/seat/moTeam of 10$140Value score4.3/5
Compared with Freshsales: A team of ten pays about $140 a month, $50 more than on Freshsales.
Pipedrive is a sales CRM built around the pipeline view. Deals are cards that reps drag from stage to stage, and the system nudges them toward the next activity on each one. It does that one job well and leaves marketing and customer service to other tools.
- Best for
- Sales teams that want a focused CRM without heavy complexity
- Pricing
- Lite plan, billed annually.
- Key features
- Visual pipeline management, Email sync and templates, Sales automation
Where it falls short: There is no free plan, and features such as lead generation and email campaigns are paid add-ons.
Pipedrive plans and pricing Freshsales vs Pipedrive in detail Visit Pipedrive
HubSpot
From$20/seat/moTeam of 10$200Value score4.6/5
Compared with Freshsales: A team of ten pays about $200 a month, $110 more than on Freshsales; it has a free plan, which Freshsales does not.
HubSpot starts as a free CRM and grows into a suite: marketing, sales, service and content tools that share one contact database. It is easy to use, and sales and marketing see the same records without integration work. The catch is the pricing, which steps up sharply between tiers and with the size of your marketing list.
- Best for
- Growing businesses that want an integrated go-to-market stack
- Pricing
- Sales Hub Starter plan, billed monthly. Free plan: up to 2 users.
- Key features
- Contact and deal management, Email tracking and meeting scheduler, Marketing and support hub integrations
Where it falls short: Costs jump between tiers, and the useful automation and reporting sit on the expensive ones.
HubSpot plans and pricing Freshsales vs HubSpot in detail Visit HubSpot
Salesforce
From$25/user/moTeam of 10$250Value score4.3/5
Compared with Freshsales: A team of ten pays about $250 a month, $160 more than on Freshsales; it has a free plan, which Freshsales does not.
Salesforce is the CRM that large sales organizations standardize on. Almost every object, field, process and report can be customized, and thousands of third-party apps plug into it. That flexibility comes with real overhead: most serious deployments have an administrator, and many have a consultant.
- Best for
- Larger sales organizations that need deep customization
- Pricing
- Starter Suite plan, same price billed monthly or annually. Free plan: 10GB of data storage.
- Key features
- Lead and opportunity management, Forecasting and pipeline reporting, Workflow automation
Where it falls short: Implementation takes time and money, and the tiers a growing company actually needs cost far more than the entry plan.
Salesforce plans and pricing Freshsales vs Salesforce in detail Visit Salesforce
Close
From$9/user/moTeam of 10$350 (Essentials)Value score3.7/5
Compared with Freshsales: A team of ten pays about $350 a month, $260 more than on Freshsales.
Close is a CRM for inside sales teams that live on the phone and in the inbox. Calling, SMS, email sequences and a power dialer are part of the product, so reps work through a list of leads without switching tools. It is built for speed of outreach, not for marketing or account management.
- Best for
- Sales teams running high-volume inside sales motions
- Pricing
- Solo plan, billed annually ($19 billed monthly), 1 user only.
- Key features
- Built-in calling and SMS, Email sequences, Power dialer
Where it falls short: There is no free plan, little for marketing or service teams, and the cost per seat rises quickly on the higher tiers.
Close plans and pricing Close vs Freshsales in detail Visit Close
Copper
From$23/seat/moTeam of 10$230Value score4.1/5
Compared with Freshsales: A team of ten pays about $230 a month, $140 more than on Freshsales.
Copper is a CRM that lives inside Google Workspace. Contacts, deals and email history appear beside Gmail and Calendar, and much of the data entry happens automatically from the inbox. It is aimed at relationship-driven businesses such as agencies and consultancies, not at high-volume sales floors.
- Best for
- Google Workspace-first businesses that want a simple CRM
- Pricing
- Basic plan, billed annually ($29 billed monthly).
- Key features
- Gmail and Google Calendar integration, Pipeline management, Task automation
Where it falls short: It only makes sense for companies on Google Workspace, there is no free plan, and reporting and automation are modest.
Copper plans and pricing Copper vs Freshsales in detail Visit Copper
03FAQ
What is the closest alternative to Freshsales?
Zoho CRM. Zoho CRM offers a great deal for the money: sales automation, workflow rules, forecasting, an AI assistant and deep customization, at prices well below the big names. A team of ten pays about $140 a month, $50 more than on Freshsales; it has a free plan, which Freshsales does not.
What is the cheapest alternative to Freshsales?
Zoho CRM: free plan, then $14/user/mo. Standard plan, billed annually. Free plan: up to 3 users.
Which Freshsales alternatives have a free plan?
Zoho CRM, HubSpot and Salesforce. Free plans differ a lot in what they limit, so check the plan tables on each tool’s pricing page.
Is Freshsales still worth using?
Yes, if you want calling and email built into an affordable CRM. Its strength is letting reps call, email and track deals without leaving the CRM. The weakness: the app marketplace is smaller than its larger rivals’, and advanced customization and reporting need the higher tiers.
04Bottom Line
If cost is why you are leaving Freshsales, start with Zoho CRM. It is also the closest to Freshsales in how it works. If you would rather simplify, Pipedrive is the easiest of the group to adopt.