Close vs Copper: Which Is Better in 2026?
Close is a CRM for inside sales teams that live on the phone and in the inbox. Copper is a CRM that lives inside Google Workspace. Close’s strength is high-volume outbound sales by phone and email; Copper’s is keeping a small team’s client relationships organized without leaving Gmail.
01Pricing
Close: the Solo plan at $9/user/mo is for a single user; a team of ten needs Essentials, about $350 a month. Copper: the Basic plan costs $23/seat/mo, about $230 a month for a team of ten. At ten people Copper is cheaper by about $120 a month, or $1,440 a year. Close has no free plan; the trial runs 14 days. Copper has no free plan; the trial runs 14 days.
| Team size | Close | Copper |
|---|---|---|
| 5 users | $175 (Essentials) | $115 |
| 10 users | $350 (Essentials) | $230 |
| 25 users | $875 (Essentials) | $575 |
| Plan | Billed annually | Billed monthly | Limits | Adds |
|---|---|---|---|---|
| Solo | $9/user | $19/user | Limited to 1 user; 10,000 leads maximum; Workflows not included | |
| Essentials | $35/user | $49/user | Workflows not included | Unlimited contacts & leads; Unlimited users; Built-in forms, email, calling, SMS; Centralized inbox |
| Growth | $99/user | $109/user | Automated workflows; Power dialer; Custom activities; Bulk email | |
| Scale | $139/user | $149/user | Role-based access & permissions; Lead visibility rules; Predictive dialer; Unlimited call recording retention |
| Plan | Billed annually | Billed monthly | Limits | Adds |
|---|---|---|---|---|
| Basic | $23/seat | $29/seat | 2,500 contact limit | Task automation; Pipelines; Project management; Contact enrichment |
| Professional | $59/seat | $69/seat | 15,000 contact limit | Workflow automation; Bulk email; Reporting; Integrations |
| Business | $99/seat | $134/seat | Unlimited contacts | Email series; Custom reports; Multi-currency; Premium support |
Prices are per month on annual billing. † marks prices taken from the vendor’s documentation or page data instead of its visible pricing page. Close pricing and Copper pricing have the full detail.
02The Two Tools
Close
Close is a CRM for inside sales teams that live on the phone and in the inbox. Calling, SMS, email sequences and a power dialer are part of the product, so reps work through a list of leads without switching tools. It is built for speed of outreach, not for marketing or account management.
- Best at
- High-volume outbound sales by phone and email.
- Falls short
- There is no free plan, little for marketing or service teams, and the cost per seat rises quickly on the higher tiers.
Copper
Copper is a CRM that lives inside Google Workspace. Contacts, deals and email history appear beside Gmail and Calendar, and much of the data entry happens automatically from the inbox. It is aimed at relationship-driven businesses such as agencies and consultancies, not at high-volume sales floors.
- Best at
- Keeping a small team’s client relationships organized without leaving Gmail.
- Falls short
- It only makes sense for companies on Google Workspace, there is no free plan, and reporting and automation are modest.
03Which Fits Your Situation
| If you are | Better fit | Why |
|---|---|---|
| Small Business | Copper | A natural fit for small firms that already run on Google Workspace. |
| Enterprise | Neither | Neither is a natural fit for enterprise. |
| Startups | Close | Built for founders and early reps doing outbound by phone and email. |
| Sales Teams | Close | Calling, texting and email sequences in one screen for high-volume outreach. |
| Agencies | Copper | Client relationships and email history stay organized inside Google Workspace. |
04Verdict
Choose Close if you run an inside sales team that calls and emails all day. Choose Copper if you run your business in Google Workspace and want the CRM in your inbox.
05FAQ
Is Close or Copper cheaper?
For a team of ten, Close comes to about $350 (Essentials) a month and Copper to about $230. Prices are per month on annual billing.
Do Close and Copper have free plans?
Close has no free plan; the trial runs 14 days. Copper has no free plan; the trial runs 14 days.
Which is easier to learn, Close or Copper?
Copper is quick to set up; Close is moderately involved to set up. There is no free plan, little for marketing or service teams, and the cost per seat rises quickly on the higher tiers.
Which is better for sales teams, Close or Copper?
Close. Calling, texting and email sequences in one screen for high-volume outreach.