CRM/Pricing

Freshsales Pricing in 2026: Plans, Free Plan and Team Costs

Every plan, what a team pays, and whether Freshsales is worth it

Freshsales starts at $9/user/mo: Growth plan, billed annually ($11 billed monthly). Freshsales has no free plan; the trial runs 21 days.

Visit Freshsales’s website

01Freshsales Plans

Plan Billed annually Billed monthly Limits Adds
Growth $9/user $11/user Kanban view; Contact lifecycle stages; Chat, email and phone; Custom fields
Pro $39/user $47/user Contact scoring; Deal insights; Custom sales activities; Territory management
Enterprise $59/user $71/user Forecasting insights; Field-level permissions; Custom modules; Sandbox

Prices are in US dollars, per month, per user. Trial: 21 days. Prices change often, so confirm on Freshsales’s pricing page before you buy.

02What a Team Pays

Monthly cost by team size, on the cheapest plan that admits the team. Seat minimums and seat limits are applied, so the plan can change as the team grows.

Team size Monthly cost
1 user $9
5 users $45
10 users $90
25 users $225
50 users $450

Compare these costs across tools for your team size

03Compared With Other CRM Tools

Freshsales is the cheapest of the 12 CRM tools we track, for a team of ten.

Entry price across the CRM tools we track
  1. Close$9/user/mo
  2. Freshsales (current)$9/user/mo
  3. Monday Sales CRM$12/seat/mo
  4. Zoho CRMfree tier$14/user/mo
  5. Pipedrive$14/seat/mo
  6. Less Annoying CRM$15/user/mo
  7. HubSpotfree tier$20/seat/mo
  8. Copper$23/seat/mo
  9. Nimble$24.90/user/mo
  10. Salesforcefree tier$25/user/mo
  11. Insightly$29/user/mo
  12. Streakfree tier$49/user/mo

Cheapest paid plan on each vendor’s site. Prices are per month on annual billing, except HubSpot and Less Annoying CRM (monthly billing; no annual price published).

04Is Freshsales Worth the Price?

Freshsales is worth paying for if you want calling and email built into an affordable CRM. Its strength is letting reps call, email and track deals without leaving the CRM. Its Value score is 4.4/5: strongest on entry cost and plan terms, weakest on free plan. The score measures cost and accessibility, not how much the product can do.

Value score component Score (0 to 1)
Entry cost 1.00
Free plan 0.00
Adoption 0.60
Drawback risk 0.67
Plan terms 1.00

How the Value score works

05What You Get

Freshsales is the CRM from Freshworks, with phone, email and chat built into the product instead of bolted on. Lead scoring and deal insights come from its AI assistant, and the pricing sits at the affordable end. It suits teams that sell mainly by phone and email and want one tool to do it.

Where it falls short: The app marketplace is smaller than its larger rivals’, and advanced customization and reporting need the higher tiers.

Pros

  • Good value with built-in communication tools
  • Cleaner interface than many legacy CRMs
  • Free plan lowers adoption risk

Cons

  • Ecosystem is smaller than Salesforce or HubSpot
  • Advanced customization is more limited
  • Reporting depth improves only on higher tiers

06FAQ

Does Freshsales have a free plan?

No. Paid plans start at $9/user/mo, with a 21-day trial.

How much does Freshsales cost for a team of 10?

About $90 a month on the Growth plan ($9 per user, 10 seats billed), on annual billing and before tax.

Is Freshsales cheaper on annual billing?

Yes. The Growth plan is $9 a month billed annually against $11 billed monthly, about 18% less.

What does Freshsales’s top plan cost?

The top published tier is $59/user/mo (Enterprise).