CRM

A startup needs a CRM the founders will actually keep up to date. It should be cheap or free at first, quick to set up, and able to carry a sales team of ten…

Most small businesses come to a CRM from a spreadsheet and a shared inbox. They need contacts, a simple pipeline and reminders, at a price that makes sense for a handful of users, with…

An enterprise CRM has to model a complicated sales organization: territories, approval chains, forecasting and integrations with everything else the company runs. The cost of the license is small next to the cost of…

Zoho CRM is cheap, capable and not especially pleasant to use. Teams move on when the interface and setup effort start costing more time than the low price saves. The Standard plan costs $14/user/mo,…

Small and mid-sized companies leave Salesforce because of what it takes to run. Licenses climb steeply by tier, changes need an administrator, and the team uses a fraction of what it pays for. The…

Teams outgrow Pipedrive’s focus. Once marketing automation, customer service or detailed reporting matter, they need add-ons or a broader platform. The Lite plan costs $14/seat/mo, about $140 a month for a team of ten.…

HubSpot is free to start and costly to grow into. The step from the starter tiers to the professional ones is steep, and marketing contacts are billed as the list grows. The Sales Hub…